Orders
How Do I Make A Purchase?
Browse our collections, add your chosen INSTIVAL solutions to the cart, and follow the prompts in our secure checkout to complete your order.
How Do I Know If My Order Is Confirmed?
You'll receive an order confirmation email with your order details shortly after purchase. Please also check your spam/junk folder.
Can I Change My Shipping Address After My Order Is Placed?
Please Contact Us immediately if you need to change your shipping address. We'll do our best if your order hasn't shipped yet.
Shipping & Returns
Do You Ship Internationally?
Yes, INSTIVAL ships to many countries! Options and costs are calculated at checkout.
When will my order be shipped?
Due to current high demand, please allow approximately 2-3 weeks for your order to arrive after it has been shipped.Tracking information will be provided once your order is dispatched.
What Is Your Return Policy?
We aim for your satisfaction. For most unused items in original packaging, returns are accepted within 30 days. Customer pays return shipping unless an item is defective/damaged. Please see our full Return Policy for all details, especially regarding supplements.
How Long Will It Take Until I Receive My Order?
Delivery times vary by location.Due to current high demand, please allow approximately 1-2 weeks for arrival after your order has shipped.Tracking will be provided.