
We'd Love to Hear From You
Our dedicated team is ready to assist with any questions about our products, your order, or our intelligent wellness solutions. Use the form below or reach out via email.
Got Any Questions?
FAQs
I need to change my order details. What's the quickest way?
Please email us at shop.instival.com@gmail.com with your order number and the requested change as soon as possible. If your order hasn’t shipped yet, we’ll do our best to accommodate the request.
I'm having trouble with the website / checkout.
We're sorry for any trouble! Please try clearing your browser cache or using a different browser. If the issue persists, describe the problem in your message, and we'll assist.
I need help using my product. Are there any guides available?
Yes! All INSTIVAL devices come with a user manual. For more resources, including potential videos and detailed tips, please check the individual product page on our site.