Accessibility Statement for INSTIVAL

Effective Date:13 June 2025

Our Commitment to an Inclusive Digital Experience

At INSTIVAL, we believe that wellness should be accessible to everyone. We are deeply committed to ensuring our digital offerings, including our website instival.com, provide a positive, inclusive, and accessible experience for all visitors and customers, irrespective of technology or ability. This commitment is an integral part of our mission to deliver intelligent wellness solutions seamlessly.

We are actively and continuously working to enhance the accessibility and usability of our Site, striving to meet and, where possible, exceed recognized global standards.

Adherence to Accessibility Guidelines

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, established by the World Wide Web Consortium (W3C), are the benchmark for creating accessible web content and are fundamental to our efforts to ensure our Site is user-friendly for people with a wide array of disabilities.

Key Accessibility Features & Ongoing Efforts

INSTIVAL is dedicated to incorporating accessibility into our web development and content creation processes. Our ongoing efforts include:

• Clear Navigation & Structure: Ensuring logical heading structures, clear site navigation playable via keyboard and assistive technologies, and ARIA (Accessible Rich Internet Applications) landmarks where appropriate.

• Text Alternatives for Visuals: Providing descriptive alternative text for all meaningful images and non-text content to ensure understanding for users of screen readers.

• Visual Design & Readability: Prioritizing legible font choices, providing sufficient color contrast between text and backgrounds, and allowing for text resizing where feasible.

• Interactive Elements: Designing forms with clear labels, instructions, and error identification. Ensuring interactive elements are accessible via keyboard.

• Responsive & Adaptable Content: Building our Site to be responsive across various devices and screen sizes.

• Third-Party Technology: While we select third-party tools and plugins with accessibility in mind, we also actively encourage these vendors to maintain high accessibility standards for their offerings integrated into our Site.

Technical Specifications

The accessibility of INSTIVAL's Site relies on the robust use of the following core web technologies:

• HTML

• WAI-ARIA

• CSS

• JavaScript

We aim to ensure these technologies are utilized in a manner that maximizes compatibility with modern web browsers and widely used assistive technologies.

Acknowledged Limitations and Our Proactive Approach

Despite our dedicated efforts, we recognize that achieving perfect accessibility can be an ongoing journey, and some limitations may arise.

• Current Focus Areas: We are currently focusing on a comprehensive review of all site components to identify and prioritize areas for enhancement.

• User-Generated Content: Content such as product reviews is provided by users, and while we encourage accessible contributions, we may not always have full control over its conformance. We regularly monitor such content.

• Legacy Content/Integrations: Some older content or third-party integrations may present accessibility challenges. We are working to update or provide accessible alternatives for these elements as resources allow.

Should you encounter any difficulty accessing information or utilizing any feature on our Site, please contact us. We are committed to providing the information you need through an alternative, accessible method and to learn from your experience to improve our Site.

We Value Your Feedback

Your experience and feedback are invaluable to our continuous improvement process. If you have encountered an accessibility barrier, have suggestions, or wish to share a positive experience regarding the accessibility of Instival, please contact us @shop.instival@outlook.com

We aim to acknowledge feedback within 2-3 business days and will work diligently to address any reported issues.

Our Assessment & Improvement Process

INSTIVAL's approach to maintaining and enhancing accessibility includes:

• Regular internal audits using a combination of automated accessibility testing tools and manual checks against WCAG 2.1 AA criteria.

• Integrating accessibility considerations from the initial design phase through development and content creation.

• Training our team members on accessibility best practices.

Looking Ahead

INSTIVAL views accessibility not as a one-time project, but as a core component of our commitment to our customers and our brand values. We will continue to invest in improving the accessibility of our digital presence to ensure a welcoming and functional experience for everyone.